Privacy Policy

At Klinik Pergigian Dlima (referred to as "we", "us", or "our"), accessible from dlimadentalclinic.com, one of our main priorities is the privacy of our visitors. This Privacy Policy outlines the types of information we collect and how we use, disclose, and safeguard your data.

1. Information We Collect

We may collect and process the following data:

• Personal Information: Name, contact details (e.g., email address, phone number), and other identifying information that you provide by filling in forms on our website.
• Medical Information: Any health-related data provided during appointment bookings, consultations, or through our communication channels.
• Usage Data: Information on how you interact with our website, including IP address, browser type, browsing history, and pages visited.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our website and services.
• Respond to your inquiries and appointment requests.
• Manage patient records and provide dental services.
• Send appointment reminders, updates, and promotional materials (with your consent).
• Improve our website’s functionality and user experience.
• Comply with legal obligations, such as record-keeping for health services.

3. Data Protection

We are committed to ensuring that your data is secure. In order to prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

4. Sharing Your Information

We may share your information with:

• Dental professionals within Klinik Pergigian Dlima for the purpose of providing dental care.
• Third-party service providers who assist us in website operations or patient management, subject to strict confidentiality agreements.
• Legal authorities if required by law or to protect the rights, property, or safety of our clinic or others.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience. Cookies help us analyze web traffic and improve our website. You can choose to accept or decline cookies through your browser settings.

6. Your Rights

You have the right to:

• Access and obtain a copy of your personal data.
• Correct or update your information.
• Request deletion of your personal data, subject to legal and medical record-keeping requirements.
• Opt-out of receiving promotional emails.

To exercise these rights, please contact us at:
Email: info@dlimadentalclinic.com
Phone: +6017 779 1914

7. Links to External Websites

Our website may contain links to other websites. We are not responsible for the content, privacy policies, or practices of third-party sites.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be reflected at the top.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:
Email: info@dlimadentalclinic.com
Phone: +6017 779 1914
Address: N 7/N, 44, Jalan Plumbum R7/R, Seksyen 7, 40000 Shah Alam, Selangor